Delta TechOps Upgrades Maintenance with Trax Software to Boost Efficiency

Post by : Ramanpreet Kaur

Photo : Delta Air lines

Delta TechOps is updating its old maintenance systems and replacing them with new software from Trax. This change is part of their plan to use digital tools to make their aircraft maintenance work faster and better.

They will start by using Trax’s eMRO and eMobility software for their line maintenance team, which has over 6,000 technicians. Trax eMRO helps manage all aircraft maintenance tasks on a big scale. Trax eMobility includes mobile apps that technicians can use to do things like inspections, report problems, check task cards, and manage inventory.

The parent company of Trax, AAR, said this first step will be the base for adding more tools later. These will cover heavy maintenance, planning, engineering, and quality control. Andrew Schmidt, who leads Trax, said they expect to start using the new system in parts from the third quarter of this year. The whole system will be ready by the second half of 2026.

He explained that this will take several years and careful planning to make sure the change happens smoothly without affecting daily work. Each step will include setting up the system, testing it, training the workers, and making sure everything works well.

Christina Bautch from Delta Air Lines said they are carefully looking at all options to make their tools and technology work better together. Their main goal is to keep workers safe, make their jobs easier, and keep operations running reliably.

Besides this software update, Delta TechOps is also using new technologies like drone inspections and artificial intelligence (AI) to improve their work. Trax has worked with companies like Rolls-Royce and PTC to connect their software with new digital tools. For example, in April, Trax connected its eMRO system with Rolls-Royce’s Blue Data Thread, and last year, it worked with PTC to improve parts management.

Andrew Schmidt also said Trax is working closely with drone technology companies. This will help technicians see damage data in 2D and 3D right on their mobile devices and automatically create reports on defects.

AAR Corp. bought Trax in 2023. Since then, many big companies like Amerijet, Archer Aviation, Cathay Pacific, Singapore Airlines, and WestJet have chosen Trax software to help with their maintenance work.

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